Warranty

Limited Warranty

Musica Pristina warrants new products against defects in materials and workmanship for a period of 3 years from the date the unit was originally shipped.

During the warranty period, Musica Pristina will repair or, at our absolute discretion, replace a faulty product. Warranty repairs must only be carried out by Musica Pristina or an authorized service agent. Please contact us if your unit requires service.

This warranty applies to the original owner only and is not transferable.

Warranty Exclusions

The Warranty does not cover wear and tear. The Warranty on this product will be void if:

  • the product is misused in any way.
  • any unauthorized modifications or repairs are made to the product
  • the product is used without a mains ground connection, or the product is used in a voltage range outside of +/- 10% of the voltage specified on the IEC connector
  • the product is serviced or repaired other than by Musica Pristina or an authorized agent
  • the product is returned improperly packaged.

About our blog

It's easy when you're in the audio business to forget to listen. Sure, we're A-B testing components, sub-assemblies, even resistors from time to time. But that's not what I'm talking about.

I mean listening. Really listening.

Listening to our gut, and not the latest marketing hype. Listening to our customers, or potential customers, to hear what they want and need.

And listening to the music, instead of listening to the gear.

So stay tuned. What you'll find here from time to time are posts we put together that answer the questions we get from around the globe.

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